All orders are shipped worldwide through FedEx Priority or DHL Express with an approximate delivery time of 3-5 business days.
Please note at times unexpected delays may occur which Azar the Story has no control over and is not responsible for.
All orders processed during business hours Monday - Friday are dispatched the within 2 business days. Please advise of a phone number when ordering. Orders cannot be cancelled after they have been confirmed through our website.
Please note we cannot ship to P.O Boxes as generally shipments require a signature on delivery. Certain out of range countries/areas not supported by the FedEx and DHL network will be shipped with regular express post (5-10 business days).
If a package is undeliverable, the customer will be held responsible for any return and original shipping charges. To prevent this from happening please look out for any delivery attempt notifications and use the 'Track my order' feature located in the confirmation email.
Please note we are not accountable for any orders that have been marked as delivered nor where delivery attempts have been made.
Azar the Story is not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.